Find answers to common questions about backflow testing, compliance requirements, repairs, replacements, report submission, and our services.
If you don’t find the information you’re looking for, our team is happy to assist you.
Many water providers require annual testing of backflow prevention assemblies to help protect the public drinking water supply. If your property has a backflow prevention assembly, you may receive a reminder or notice when testing is due.
Yes. Most water providers require annual testing of backflow prevention assemblies by a licensed Backflow Prevention Assembly Tester (BPAT). Requirements are established by the governing water authority.
Only a licensed Backflow Prevention Assembly Tester (BPAT) approved by the applicable water authority may perform and certify the test.
Requirements vary by water provider. Depending on the governing authority, failure to comply may result in additional notices, non-compliance actions, citations, penalties, or interruption of water service.
If a backflow prevention assembly fails, it generally must be repaired or replaced and successfully retested before compliance can be completed. Final requirements are determined by the governing water authority
Yes. For participating water authorities, we electronically submit certified test reports whenever electronic reporting is available. Submission requirements vary by jurisdiction
Deadlines vary by water provider. Some utilities allow a specific number of days, while others provide a fixed compliance date listed on the notice. We recommend scheduling your testing as soon as you receive the letter.
Contact us as soon as possible to schedule your testing. Acting quickly may help you avoid additional enforcement actions, depending on your water provider’s requirements.
Yes. We can inspect and test your backflow prevention assembly, explain the results, and help you understand the next steps needed to restore compliance with your water providers' requirements.
Contact us immediately. We make every effort to accommodate urgent compliance requests whenever scheduling allows.
We provide:
We proudly serve residential, commercial, industrial, and fire protection customers throughout South Texas, including Mission, McAllen, Edinburg, Harlingen, Brownsville, Kingsville, Laredo, Corpus Christi, Port Isabel, Beeville, and surrounding communities.
Yes. We provide repair and replacement services for backflow prevention assemblies. If your assembly is leaking, damaged, or not operating properly, contact us as soon as possible. Emergency service is available based on technician availability.
Repair times vary depending on the condition of the assembly, parts availability, and the scope of work. After evaluating the assembly, we will explain the recommended solution and provide an estimated completion time.
Not necessarily. As long as we have approved access to the backflow prevention assembly device, testing can usually be completed without the property owner present. You’re always welcome to be on-site if you would like to observe the process or ask questions.
Yes. We provide backflow compliance services for residential, commercial, industrial, government, schools, healthcare facilities, property management companies, contractors, and national accounts throughout South Texas.
Yes. We provide professional documentation, including work orders, service reports, testing reports, invoices, W-9 forms, certificates of insurance, and other documents commonly required by contractors, property managers, and corporate clients.
We accept major credit and debit cards, business checks, ACH (when applicable), and other approved payment methods. Payment options may vary depending on the type of customer or service provided.
Absolutely. We believe in building long-term relationships with our customers. If you have questions about your report, compliance requirements, future testing, or your backflow prevention assembly, we’re here to help.
Yes. Returning customers may receive annual service reminders and may qualify for our customer loyalty program, helping simplify future compliance requirements.
If the assembly cannot be repaired or is no longer serviceable, we will explain the available replacement options, provide a written estimate, and complete the work in accordance with applicable plumbing codes and water provider requirements.
We provide estimates after evaluating the existing backflow prevention assembly and site conditions. This allows us to recommend the appropriate solution and provide the most accurate pricing possible.
We respect our customers’ privacy. We do not send promotional or marketing emails. Existing customers may receive annual testing reminders, compliance notifications, or service-related communications to help maintain compliance.
Yes. We work with Homeowners Associations, property management companies, and multi-property communities by providing customized backflow compliance programs designed to help manage annual testing and regulatory requirements efficiently.
Every property and compliance situation is different.
If you have questions about your backflow prevention assembly, testing requirements, repairs, replacements, compliance notices, or scheduling service, contact our office. We’re here to help you understand the process and determine the next steps.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.